From lockbox to ledger in one click — even when grandma's daughter sends a check from out of state.

The pain

• Payments come from many sources: family members, state Medicaid, VA, LTC insurance, annuities, trusts.
• Unmatched payments pile up while staff hunt across modules to apply each one.
• Splitting a single bill across multiple payers means leaving the screen and re-entering data.

What Litman One does

• Multi-payer per resident as a first-class concept. A single bill can split across the resident, family members, state agencies, LTC insurers, annuities, trusts, or pensions.
• Split-billing rules engine: percentage, fixed dollar, charge-code routing, or waterfall (apply to payer A, overflow to payer B).
• Unmatched-payments inbox: every incoming payment with the lockbox image, sender details, ranked match suggestions, and one-click apply.
• Apply payment in one click — partial or split application happens in the same modal.
• Auto-match learning: if last month's match was right, this month's confidence score is higher.
• State-payer remittance ingestion (parses 835 files), with exception flagging.
• Family-member self-service portal: only the residents they're authorized for, only the charges they owe, one-time or auto-pay, with receipts.
• Audit-grade trail on every payment — who applied it, what it matched, every reassignment with a reason code.

From inbox to applied — under 20 seconds

An unmatched payment lands. The smart-match panel surfaces the top-ranked resident with a confidence score. One click writes the allocation, the audit row, and clears the inbox.

ROI calculator